Sharebuilder
Reviews and Complaints
www.sharebuilder.com
Hashem Ldh
Waipahu, Hawaii
Pissed at sharebuilders
We have been trying to get our accounts transferred from Sharebuilder to Edward Jones for almost a year now. It has been one thing after the other with Sharebuilders. We have been given so many different answers to our question within the last year that I have almost lost my mind over the whole situation. The one thing that I am really unsatified with is the more time they waste the more money we lose. Do yourself a favor and do invest through Sharebuilders. It should not be this hard to switch your accounts. Do some research before you go with Sharebuilders.
Loss:
$30
7 comments
Anonymous
Raleigh, North Carolina
Sharebuilder web site
I have been not been able to pull up the ShareBuilder web site for two days. Have they absconded with my money? I've had an account there for several years without incident. Now, I can't find it. I've checked some financial sites such as WSJ.com and find no reference to their disappearance. Is this simply a web server issue, or are investors out money? Anyone who is one automatic withdrawal with them should consider stopping it immediately until he or she knows what is going on. Certainly, someone should look into this before investing with them.
9 comments
Anonymous
Pittsburgh, Pennsylvania
Deliberate misrepresentation
Do not use this company! I wired a substantial sum of money to my wife's checking account for some unexpected (by me at least) expenses this morning at 9:00 am. The Sharebuilder website states that the funds will post the same day. This evening at 4:00 pm I logged onto my account only to discover that the wire transfer had been arbitrarily changed to an ACH (electronic funds transfer) and to the WRONG bank. I called their Customer disService and spoke w/ a legalistic prig who informed me that:Sharebuilder reserves the right to transfer the funds back to the account from which I originally funded my trades, i.e. ING Direct Orange Savings. So,they canceled my wire transfer without informing me and instead transferred (ACH, allegedly next day) my money to themselves (ING Direct owns Sharebuilder)- to an account for which I do not have a debit card. Withdrawing money from the savings account would entail another electronic transfer to Bank of America, the original destination. This takes up to FIVE business days. Therefore, it takes a week to retrieve cash from my Sharebuilder MMA (longer if you have ANY unfinished trades). Is making an extra week's worth of interest on my money worth losing my business to Sharebuilder? Apparently so... This Marine is taking his business elsewhere. Shame on you Arkadi Kuhlmann (CEO) for your company's dishonest, unethical, and otherwise deceptive business practices!
Loss:
$2500
11 comments
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And whoever is kissing Sharebuilder's ***. Eat ***.
You haven't lost a couple of grand yet do to their negligence. Keep your SHAREBUILDER *** kissing comments to yourself.
When the Market is up, Sharebuilder website says "Sorry for the Inconvenience." When the Market is down it works like a charm. I'm sick of this.
Sharebuilder get your act together.
You mean do not, right?
Investor - it's pretty sad that you are online to insult people over a typo. What a pathetic life you must lead.
Sharebuilders or Sharebuilder?
its pretty sad that you can't even name the brokerage correctly
landa..I transferred quickly to Scottrade..but sadly too late to avoid the crushing surcharges for large trades at sharebuilder..bob