Whenever I try to trade with capital one invest , I can never place a trade, if I try to buy the stock through shareholder plan that will not work either.
So I called customer service and was connected to a broker . He was very nice and informative, share my screen with him and he also realize that I was doing everything right and it will not work.
The broker send the I T department some emails, check it around 10:PM that same night and it worked. Went to do a trade later that day lord and behold it does not work . This morning I sign in and the page does not open.
Go figure. Is anyone else having this problem.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.