SB consistently knocks money off real-time trades. i.e. when you use a "market" order, they may knock off as much as 10 cents per share when you pull the trigger on a real-time price. In my case (small investor/trader), this can make the difference of hundreds of...Read more
So today shares of GTAT dropped 90%+ after filing chapter 11. I bought in after the drop. The shares then went up .25 cents after a few mins and I was up $15,000. I went on my sharebuilder app and tried to sell and a thing popped up that said they did not recognize...Read more
After a sale of stock or other product, Share Builder account transfers of cash back to the account holder take forever after a settlement date!! Their electronic transfers are not any better. THey send those out at the COB at 1700 EDT instead of the opening of...Read more
I've been having the same problem. I've been with Sharebuilder for more than 10 years, and it seems that each time they get purchased by another company, their service goes down. Years ago, before Capital One bought them, I could make a withdrawal request on Monday,...Read more
Your TOTAL value does not change less the market goes up/down. If you had 1 share of Apple (AAPL) at a NAV (Value per share) of $700.00 each [$700.00 total], and Apple did a 7 for 1 split, [which Broker has no liability or control & are not responsible to notify...Read more
I had money taken out of account by employees. Even employees admitted it. I had about $995.00 in account and it was mostly from Apple account. I looked at the account several months ago. I was told by an employee that the stock was split into 7. I thought this was...Read more
Stock Selling Review
I owned AMD stocks through share builder. When I put my sale order in, it stated it would sell the stocks at the current $4.54 a share.when I received the sale confirmation, it was for $3.73 ea.
We made an offer in a highly competitive California market to buy a house. In order to complete the transaction, we needed to liquidate our stock held in our Sharebuilder account to use as part of our deposit by January 24th, 2014. We sold the stock and then...Read more
Sharebuilder is no more. Capital One is not Sharebuilder. Not even close. Customer support says I can only withdraw money into the bank account I initially used the fund the account back in 2007. It's almost 2014. I don't have that account any more. This problem...Read more
I would like to know if there has been a class action filed against Cap One/Sharebuilder for a recent action. I received a letter informing me that they were unilaterally liquidating an MLP(PER) in my IRA due to tax consequences. I've held the MLP for two years and...Read more
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