I've been having the same problem. I've been with Sharebuilder for more than 10 years, and it seems that each time they get purchased by another company, their service goes down. Years ago, before Capital One bought them, I could make a withdrawal request on Monday,...Read more
Your TOTAL value does not change less the market goes up/down. If you had 1 share of Apple (AAPL) at a NAV (Value per share) of $700.00 each [$700.00 total], and Apple did a 7 for 1 split, [which Broker has no liability or control & are not responsible to notify...Read more
I had money taken out of account by employees. Even employees admitted it. I had about $995.00 in account and it was mostly from Apple account. I looked at the account several months ago. I was told by an employee that the stock was split into 7. I thought this was...Read more
Stock Selling Review
I owned AMD stocks through share builder. When I put my sale order in, it stated it would sell the stocks at the current $4.54 a share.when I received the sale confirmation, it was for $3.73 ea.
We made an offer in a highly competitive California market to buy a house. In order to complete the transaction, we needed to liquidate our stock held in our Sharebuilder account to use as part of our deposit by January 24th, 2014. We sold the stock and then...Read more
Sharebuilder is no more. Capital One is not Sharebuilder. Not even close. Customer support says I can only withdraw money into the bank account I initially used the fund the account back in 2007. It's almost 2014. I don't have that account any more. This problem...Read more
I would like to know if there has been a class action filed against Cap One/Sharebuilder for a recent action. I received a letter informing me that they were unilaterally liquidating an MLP(PER) in my IRA due to tax consequences. I've held the MLP for two years and...Read more
I had two savings accounts and an online brokerage account with ING Direct. ING was taken over by Capital One, so now my brokerage account is with ShareBuilders. They are a complete mess. First, I purchased Facebook stock on the day of the IPO. What a fiasco. I...Read more
THIS IS THE MOST UNPROFESSIONAL BROKER TEAM IN THE EARTH D'NT LET THEM *** YOU DO NOT DO ANY TRANSACTION WITH SHARE BUILDER THEY WILL RIP YOU OF ANY GIVE A VERY POOR CUSTOMER SERVICE AND VERY high feet for trade, Para todos los ispanos nunca pongan ni un centavo...Read more
I logged in tonight to see how my stocks were doing. 0.00 balance on 2 accounts. WHHHAAATTTT? I see they took all the money and wrote off the accounts for "Abandonment". I search the FAQ's and they themselves say state law says any account left unattended for 3...Read more
Do you have something to say about Sharebuilder? What happened? What can we help you with?